Shipping info


Jam The Skin ships within Malaysia only for time being.

*For international buyers, kindly contact us for special arrangement.

 

Shipping Company

GDEX 

 

Shipping Fee

West Malaysia

      Single order of RM 199 and above: FREE shipping service. 
      Single order below RM 199: shipping fee of RM 8 will be incurred.

East Malaysia

      Single order of RM 199 and above: FREE shipping service. 
      Single order below RM 199: shipping fee of RM13 will be incurred.

 

Parcel Receiving Time

Order will only be processed on the next working day once the full payment amount and payment details are received. 

When the purchased item is ready to be sent, Jam The Skin will send a shipping confirmation email with parcel tracking number to the customer.

West Malaysia: within 3 working days by GDEX 

East Malaysia: within 5 working days by GDEX  

 

Parcel Tracking

Customers may track the shipment status directly from the order history page (tracking number is not needed).

Customers may also use the tracking number provided by Jam The Skin (stated in the shipping confirmation email) to track the parcel by clicking into 'Track Order Status' at the bottom of Jam The Skin webpage.

Alternatively, customers may use the tracking number to check with GDEX by contacting their centre at 03-77872222, or through GDEX website. 

       http://intranet.gdexpress.com/official/etracking.php

 

Please be responsible on your availability to receive the parcel.  

 

For other enquiries, kindly contact us at jamtheskin@gmail.com